Builders paint is especially prone to burnish marks and poor cleanability.
"Builders' Paint" is low-quality paint (either outside or inside) that fails to hold up. Usually in the very dull gray and tan families, it is favored by Kansas City rehabbers and new construction builders. That means
Poor quality paint can't really be "fixed", only covered with a better product.
Builders paint is used because it costs less. It costs less because, very simply, there is more water in the can and less "stuff". So, when it dries there is a much thinner and less-durable film of paint.
Builders often choose poor quality, low cost paint because they assume the home buyer will never know the difference. But they do - really. How can you tell if you're dealing with builders paint?
Paint in family hallways see lots of rough treatment.
Poor quality paint can't really be "fixed", only covered by a better product. And a better product means it will hold up to the bumps and bruises of daily life.
Sometimes it's best to completely repaint, but often it's just as effective to repaint select areas.