We started in 2007 determined to:
- Show up on time
- Tell people what we’re going to do
- Do what we say
- Be courteous and fair
So far, it’s paid off:
- We’re in our 8th year
- Business continues to improve in a tough economy
- Rave reviews, feedback & testimonials all over the internet
- Oodles of referrals from current customers
The business geeks say that’s not enough. So here’s the rest of the story:
Rather than hiring the usual “dudes-with-rough-edges”, we decided to seek out the kind of people you’d be comfortable having in your home. Even if we’re not working in your home. No goofy jewelry. Please and Thank You. Shirts tucked in – you know the type.
It all starts with clear communication.
Then we run a background check. Of course we Trust – but Verify, too. And then US Dept. of Labor E-Verify so everybody is legal to work. Then uniforms, respirator fit test, EPA RRP (lead paint) training and safety training so our Nice Guys are properly equipped to do their job safely.
Tools & Training
Tools and equipment are essential. The right tools, the right equipment, the right materials – used properly, this is the recipe for an outstanding customer experience. And pretty darn good painting, too. What if a painter doesn’t have the right equipment? What if he’s improvising on your stairway, reaching just that last little bit? Sure, he might fall and hurt himself. But he might also bring two gallons of red paint down with him – an unfortunate accident now becomes a complete disaster. In your home. And just like that, his problem is now your problem.
That’s where consistent training and proper equipment come into play. Having the right equipment means that a Crestwood painter can safely navigate the trickiest of stairways.
It all starts with clear communication: asking plenty of questions so we understand what is important to the customer. And then putting in place a clear structure so our painters know exactly what to deliver to meet those customer expectations. If you’ve read this far you have probably seen the online reviews – sure looks like we’re meeting customer expectations.
Give us a call and see for yourself how pleasant it is to work with true professionals.